Saturday, November 1, 2008

Integrated Service Management (ISM) leverages TDI

TDI is bundled with IBM's ISM offerings to provide integration services for deployment of solutions like TADDM (System/Asset & Relationship Discovery Tool), CCMDB (Change & Configuration Management DB) and TSRM (IBM's Service Desk and Service Catalog product).

Here's a TSRM scenario captured on film:

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